****** - Verified Buyer
4.5
We had fallen in love with my son’s Opal ice maker but just couldn’t take the price. We bought this one on Prime Day and kept our fingers crossed that it would perform as well.It’s so much better! This ice maker has a larger water reservoir, the ice basket is contained inside the machine and fully insulated, it freezes faster and it produces/stores more ice.With the Opal, water would run out on the countertop every time the ice basket was tilted forward to scoop out ice, and water would cling to the bottom of the basket so when you’d remove it to add water, the water would get all over the floor or countertop. My son actually kept a towel on the floor in front of the ice maker just to contain the inevitable flow.This is not an issue at all with the Kismile. The basket is designed with adequate runoff holes in the bottom, so if ice isn’t used quickly enough (and melts back into the water reservoir) the water doesn’t cling to the bottom of the basket. And since the basket is on top, you can just lift it up (and keep it positioned over the opening) while adding water, so you don’t get water running down the cabinet face, or all over the floor. (Really, the mess of the Opal is a huge part what kept me from buying a pellet ice machine for so long…)I’m so glad I took the chance on this one! We have had it for almost two months without issue. All the negatives are gone and I’m left with perfect pellet ice.I have had counter top ice makers for years and have liked them. However, when a you tuber I follow recommended this one I couldn’t resist. It’s quieter than the cube maker, and makes a lot of ice.Like all other counter top ice makers, if you want to store the ice you have to put it in your freezer and then break it up. I put the nuggets in a plastic bag, and after a few minutes in the freezer, I use a meat pounder to break it up and then pour it out into a tray in my freezer.The only downside is that like all the other icemakers I’ve owned, the ice piles up on one side and so stops making ice because it senses the basket is full, when it is not. I suppose there’s no solution to that, except to constantly check on it and even out the ice.One of the best features of this ice maker is the timer function. You can put the water in, and set the timer to start hours later. I wasn’t sure I would find it useful, but I do. Late at night when I realize I’m low on ice, I can set the timer to start the next day while I’m at work, and have ice ready to go when I get home without having the machine run all day.The machine also has a clean function, but I don’t exactly know how it’s cleaning anything with plain water. I highly recommend this ice maker.I put off buying an ice machine because they are so expensive. I should have bought this sooner! My family loves it. This does make nugget ice. It can make a lot of ice each day. The ice is not as soft and chewy as I had hoped, but I do love the machine. The water reservoir is just below the ice bucket. As unused ice melts, it gets used again to make new ice. I love this feature. You do have to lift the ice basket to add more water. This could have been designed better, but that is a very small inconvenience. I walk by all day and just grab some ice to eat. I have owned the machine about a month and use it heavily. This machine is doing great.It makes ice fast, preparation was easy, and very easy to use! I'd recommend using bottled water for your machine unless you have a really good water filter. So far, I have no complaints with this purchase, I will update if anything goes wrong.Great for a countertop ice maker. Makes more than we could use in one day. Had a small issue with the original one. But the company was quick to make it right and send us a new one.Seems to be a Good Product. A little noisier than I thought it would be. Have had it operating for about a month and is keeping up with our needs.Big, real heavy, a little noisy (I've seen similar units that were much quieter). Makes amazing ice, perfect for cocktails. So, regarding ease of use: It's not hard to understand, but the directions are a bit weird. I was a bit confused at first because the directions are a tad redundant, that's all. Pour water in, ice comes out, right? Maybe some large full color pictures would have been nice. That's real easy to do these days and not too much to ask. Not a big deal. Overall I love it. I feel like a god. Big cup fulls of refreshing wonderful ice at my fingertips 24/7/365.25 (even on leap year).This ice maker is quiet and produces ice fast. It is very easy to set-up, use, and maintain. Customer service is great. I recommend this ice maker for any serious ice eaters like me and my family!
